"Lovely vets took my rescue staffy there today ! Lovely atmosphere and so nice to finally meet a vet who isn’t greedy and actually cares and thank you Victoria for comforting me."​

"So glad I've changed vets to the Heronden Practice. Love the fact they are an independent vets. Very quick diagnosis of my wonderful Noodles (border collie). Took the time to get a second opinion from a specialist. They are all very kind and so caring. Never feel rushed. I would highly recommend."

"Vicky and her team operated on my 12 year old working cocker today and did an amazing job giving him a belt and braces MOT at the same time. Vicky was so very kind and really went to a lot of effort to explain all of the procedures that she had undertaken and what courses of action were in my dog's best interest. I have transferred all 3 dogs to this practice now and am amazed at the difference in service compared to my previous veterinary clinic in Cranbrook."

"The staff are so lovely and friendly."

"Vicky was so very kind and really went to a lot effort to explain all of the procedures that she had undertaken and what courses of action were in my dogs best interest. I have transferred all 3 dogs to this practice now and am amazed at the difference in service compared to my previous veterinary clinic."​

"Absolutely brilliant: We took our cat to Heronden for the first time. He is terrified of strangers and finds visits to vets stressful. We met with so much warmth and empathy that we knew as soon as we met Vicki that we could trust her. I was kept informed and was pleased that they took a pragmatic approach to treatment. We were hugely relieved he is mainly ok – pancreatitis and suffering the after effects of eating a very large rabbit… Such a refreshing encounter. Oh, and they offered to lend us a litter tray (at 7 pm it was late to source one) and a supply of litter granules all foc. Fantastic. Wholeheartedly recommend them to everyone with a pet."

"I visited the practice this morning with our poorly Puppy . I was nervous as we’d been treated unprofessionally by our previous vets practice and wasn’t sure of what to do, or who to trust . I was so very impressed . The staff were super friendly and welcoming . We got booked in to see Vicki and she was absolutely amazing . Explained everything really clearly , answered all my questions , and summarised the care and action plan at the end of the session . I didn’t feel rushed or pressured to spend money . I came away with a very clear understanding of my dogs life long condition and the way forward . I feel at last like I’ve found a honest and caring veterinary practice and don’t feel so anxious about the way forward with our gorgeous puppy."

"I strongly recommend this practice. our animals look at their visits like it’s a day out. These days it’s becoming more difficult to find a good independent vet, most have been swallowed up by the money grabbing, cold multinationals. At Heronden theres a Very friendly and animal loving team which you can feel when you walk in the door. A team of Knowledgeable vets and nurses. Lots of parking. Value for money, Bright and welcoming practise. All modern state of the arts equipment. Very impressed and would give 5 stars if I could.
🌟 🌟 🌟 🌟 🌟
Keep up the good work."

"Vicki and her team are fabulous. Professional, helpful and friendly they are always willing to go the extra mile. I have no hesitation recommending them. Lovely peaceful setting to take your beloved pets to as well, no stress parking or navigating traffic to get in. Cannot stress how amazing Heronden Veterinary Practice is. Wonderful caring team and never feel rushed. They definitely go that extra mile. Thank you so much."

"Fantastic service from this wonderful vet practice. I run a small dog sanctuary so I'm always at the vets with a dog. To get the personal touch is rare these days with vets so I feel lucky to have found such caring people running this business. Vicky and her staff are brilliant!"

"The team at Heronden have been fantastic. Such a warm welcome on our visits and most importantly the dogs are made to feel comfortable and at ease. They have understood our needs as owners, whilst always prioritising the needs of our dogs. Highly recommend this practice."

"Muffin v happy after her 1st visit. Vicky & Debbie lovely & will be back for all her care. Lovely to find a caring independent Vets....Thank you."

"I would highly recommend Heronden Veterinary Practice. I visited there yesterday and today with my Rottweiler. They were extremely friendly and very professional. At no point was I made to feel like they were providing a service only for the money. Their sole concern was to help my dog get better, showing nothing but love and care for him. I have used a few vets in the area and feel this vet practice went above and beyond to help my dog. I have total confidence in them and will definitely be returning there. They are a fantastic team and I will ALWAYS recommend them. 5 stars."

"5 stars. Fabulous practice! All very friendly, with first class knowledge, really give you their attention, and listen to what you are saying, have every faith in them! Well done Victoria!"

"5 stars. Vicky's team were wonderful on my first visit, this is definitely my vet from now on!"

"I am so pleased I found Heronden Vets, I would not trust my pets with anyone else"

"Vicki and her team totally the BEST vets EVER... So much Care, Kindness and Love to your animals..Nothing too much trouble..Definitely worth a visit..Keep up the good work XXXX."

"5 stars. Lovely people."

"Cannot stress how amazing Heronden Veterinary Practice is. Wonderful caring team and never feel rushed. They definitely go that extra mile. Thank you so much."

"I strongly recommend this practice. Our animals look at their visits like it's a day out. These days it's becoming more difficult to find a good independent vet, most have been swallowed up by the money grabbing, cold multinationals. At Heronden theres a Very friendly and animal loving team which you can feel when you walk in the door. A team of Knowledgeable vets and nurses. Lots of parking. Value for money, Bright and welcoming practice. All modern state of the arts equipment. Very impressed. 5 stars. Keep up the good work."

"Excellent a first class practice providing all the care and attention your pets and animals require! 5 star rating."

"Wow! We are so happy to have found this practice! It's everything you want from a vet. Personal, caring and professional. Our poorly pet was treated quickly, accurately and like a prince. The outcome was a swift recovery from a nasty condition. Vicky was simply brilliant. Their priority is the pet not the pounds, unlike bigger more commercial vets. At Heronden we felt like we were having a first class service. Obviously we don't want to visit here too often, but now we have the assurance and peace of mind that the best care is at hand when things go wrong with our four legged family members."

"Went this morning for an emergency and Vicky and all the staff were amazing! Thank you."

"What a lovely practice. Breath of fresh air! Lovely ladies and gent and so helpful and supportive."

"Vicky and the miracle team at Heronden Vets are simply the most extraordinary team of women who have changed our life and that of our precious Simba. The care and kindness shown to us and our boy through the operations, investigations and cancer treatment has been indescribable. We are always greeted warmly by the team and they have always explained every process, treatment, medication and outcome clearly, taking the time to ensure we understand, never speaking at us, only with us and have been instrumental in the veterinary decisions that we have made in regards to Simba's wellbeing. Every fur-baby deserves Heronden Veterinary Practice!"

"I was told about Vicky by my friend Lu, when I moved to East Sussex in Sept with my beloved dog, Monkey. She got an anal abcess which I was only really aware of on Saturday and by the end of Monday Vicky and her team had fixed it! Moo even had a VIP ride home with Vicky as I don't have a car yet. The BEST vets I have seen and Moo is 11 in June so we have had several. This practice, under Vicky's leadership, recognises how very much our animals mean to us. Not all vets do. They were fast, empathetic, utterly professional and still gentle and caring to me and my girl. I cannot recommend them highly enough."